Telesupport | Vendere

Who is Vendere Telesupport?

We make phone calls with results.
We are sales experts in telephone communication, B2B lead generation and cold acquisition. Not standard telemarketers, but committed professionals who get to know your organization, market and target group.

Your story, professionally conveyed.
Our strength lies in personal, effective communication that goes beyond a standard call script. Before we contact your prospects, we immerse ourselves in your organization, culture and proposition. This way we have real, substantive conversations that fit your identity and contribute to long-term commercial growth.

An extension of your sales team.
Vendere operates as an extension of your sales and marketing department. With a targeted telephone approach and careful follow-up, we build lasting relationships and convert valuable leads into concrete appointments. With a proven conversion rate of 20% to 40%, we achieve tangible results that contribute to structural growth.

Permanent team of Top Callers

Calling is a profession. That's why Vendere employs a team of more than 75 experienced professionals, constantly trained and coached by our trainers. You get a permanent team, and our exceptionally low turnover keeps the team composition stable.

Unique calling method

Based on thoughtful questioning techniques and genuine connection during the conversation, without fixed scripts. We see the impact of this every day in the results we achieve for our clients.

Onboarding and direction

We start with a ten-step onboarding : clearly guided and aligned. Then we keep the execution tight with fixed evaluations, analyses, reports and targeted team steering. This keeps the collaboration predictable, measurable and continuously improving.

Quality versus numbers

We focus on generating high-quality leads, not large numbers. With a proven conversion rate of 20% to 40%. We do not see an appointment as the end goal, but as a valuable step in the sales cycle, in which we actively support as an extension of your sales and marketing department.

Intensive cooperation

Our (and therefore your!) team works intensively with your marketing and sales team. Think of it as a commercial extension of inside sales.

Commercial support

For us, the process does not stop at the first appointment. We remain part of the sales process by alsosupporting in the follow-up. From planning follow-up appointments to actively following up on offers. Always in close cooperation with sales.

International

Vendere provides this commercial support in more than ten European languages, with knowledge of the local market and culture. With centralized project and account management.

Guidance on data selections

Vendere has its own data specialists and maintains close contacts with practically all data suppliers. From determining and identifying the target group to enriching and optimizing supplied data with advanced tooling.

Close Agreement
The collaboration starts with agreement on duration, costs, goals and how we measure them.

Start of cooperation
The project leader contacts you to go over all follow-up steps and agree on the schedule.

Operational coordination
Together we agree on what needs to be arranged operationally before Vendere can start calling.
> Checklist is sent in advance.

Structuring cooperation
We define points of contact in marketing, sales and end management so that we have a structure for optimal cooperation with these departments.

Collecting data and addresses
In this phase, we determine and/or fine-tune the target groups with the most potential and compile a database. This can be compiled from various sources and is not static.

Commercial briefing
Our team of business marketers is briefed by you. We summarize the principles in a project plan. > Checklist is sent in advance and discussed with you.

Our passion: calling!
Our team of professional business marketers will make telephone contacts for you, generate leads and/or provide commercial follow-up.

Gathering and listening sessions
You are invited to bubble together and listen-in sessions. This is enlightening for everyone and optimizes cooperation.

Evaluation
Lead generation is an ongoing process. Constant improvement is essential. A key component is ongoing evaluation of results, proposition, database and collaboration.

Structural marketing
Based on evaluations, feedback on leads and internal training, Vendere ensures stable and structural marketing.

"What's important to us is that our partners really understand who we are and how we want to interact with our customers. Vendere feels like an extension of Veneta: they think with us, are flexible, and understand that quality and customer experience are more important to us than quantity.''

Ilona Trip

Head of International Business Development, Veneta

''Thanks to Vendere's support, we can work much more specifically and effectively on acquisition. Our approach is now structured, allowing us to focus on the content and quality of the collaborations. This has not only ensured more growth and success, but also more overview and calm within the team.''

Luc Terborg

Director, Terborg Care

''dormakaba has been working with Vendere for years. To great satisfaction. Vendere understands communication, customer contact, commerce. They really understand our sector, our company and our people. The lines of communication with me and my fellow managers are short, and communication is open, honest and direct. That makes it easy for me to trust the process and the result!''

Chris Van Den Luitgaarden

Managing Director, dormakaba Netherlands

"Let's face it, it's not an obvious combination: sales and accountancy. We content people sometimes have cold feet in that area. Then it is very nice to work with a party that understands the accountancy world well and operates with trust and respect. What I really learned a lot from is training on the job. By making my own calls and being coached, I now feel more confident in the commercial role. I can recommend it to every accountant."

Roland van Boekel

Partner at Stolwijk Kelderman

''Vendere feels our needs and team dynamics well and helps us and our customer service, to the next level. The ATAG inside sales team is increasingly excelling on the phone for our ASKO, ATAG, Pelgrim and Etna brands.''

Sabina Baede

ATAG

"At Vendere, I am not taught standard tricks. It is precisely through targeted feedback on my own real-life conversations that I can develop skills that really make me better at my job."

Victor Duvivier

Tempo-Team

Veneta.com

Learn how working with Vendere enabled leads to be followed up more effectively, leading to additional revenue growth, improved customer contact processes and a flexibly deployable Customer Success Team.

Veneta Logo-1

Terborg Care

From independent to autonomous: read how Terborg Zorg doubled its turnover with 37 new partners partly due to its cooperation with Vendere.

Blog

Does online marketing make salespeople obsolete?

Discover why good marketing is crucial for modern salespeople and how it strengthens the collaboration between marketing and sales for better results.

E-book

Commercial follow-up

How do I convert more offers to orders? How do I turn an (online) lead into a good appointment or deal? You will find the answers to these questions and more in this e-book.

Podcast

Persistence: The key to successful conversations

Learn why asking through is crucial to successful sales conversations and how it helps to go deeper into your interviewer's needs.

Listen here

Dealing with resistance

Discover how to recognize, understand and transform resistance into connecting communication with smart techniques for sales, service and leadership.

blog

From MQL to SQL: are you taking the lead?

Learn how to turn a Marketing Qualified Lead (MQL) into a Sales Qualified Lead (SQL) and improve your lead generation process.<br><br>

podcast

Five tips for an effective elevator pitch

Improving your elevator pitch? In episode #13, Jacob shares 5 practical tips to succinctly, powerfully and convincingly convey your unique value.

Listen here

Online Marketing

Maakt online marketing verkopers overbodig?

Ontdek waarom goede marketing cruciaal is voor moderne verkopers en hoe het de samenwerking tussen marketing en sales versterkt voor betere resultaten.

Commerciële Communicatie

Sales, wat duurt dat lang!

Ontdek hoe je het lange verkoopproces kunt versnellen en succesvoller kunt maken met tips voor commerciële opvolging en effectieve gesprekken.

Commerciële Communicatie

Weerstand als kans: de 0-1-2-3 aanpak

Leer hoe je weerstand kunt ombuigen naar verkoopkansen met de 0-1-2-3 aanpak en praktische tips voor klantgesprekken.

Push sales versus motivated, experienced sales specialists

Vendere employs only true call specialists: motivated sales talents with strong communication skills and a passion for selling. They understand that every contact with a (potential) customer is valuable. Push selling is short-term and ultimately harmful to your customer base. We therefore focus on two aspects: increasing sales and improving the image of your organization. From making visiting appointments, following up on offers to customer value assessments: our team strives only for long-term success. One of the ways we do this is by setting up close cooperation with your sales and marketing department. This ensures long-term cooperation and sustainable results.

Would you like to discuss Vendere Telesupport's possibilities for your company or organization? Schedule a no-obligation consultation with one of our specialists.

Influencing is done online, convincing on the phone